Frequently asked questions

Our candles are made with 100% soy wax and are produced in Mumbai, India. Wick type, fragrance composition and exact dimensions will be added once they are confirmed.

Estimated burn time is approximately 16 hours for 50g, 28 hours for 100g and 55 hours for 200g. Burn time can vary depending on candle care and the environment.

Each order is made, packaged and dispatched after it is placed. Most orders arrive within 5–7 days. Some locations may take up to 10 days.

Shipping is ₹99. Orders of ₹799 or more qualify for free shipping.

You can request a cancellation within 24 hours of placing your order. After 24 hours, production may have started and the order can no longer be cancelled.

Please send clear photos of the damaged product and packaging to us on WhatsApp at +91 84518 67711 within 48 hours of delivery. We will review the issue and provide an appropriate solution.

Personalised candles cannot be returned once personalisation has been completed. Personalisation charges are non-refundable.

Trim the wick to 6mm before every burn. On the first burn, let the wax melt to the edge of the container. Keep each burn to 3–4 hours, place the candle away from drafts, and stop use when 1.2cm of wax remains. Never leave a burning candle unattended, and keep it away from children, pets and flammable materials.

Yes. Gifting quantities can begin at 5, 10 or 15 pieces, with pricing based on the quantity and requirements. Lead time depends on the order size. Contact us to discuss your occasion and timeline.